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Hey community, we listened to your feedback about account verification for the TENX token claiming process, and have found a solution to enable support for acceptable national IDs in addition to passports.

If you will need to verify your identity using a national ID, account verification will take place for you at a later date as we work to integrate additional features to the process to support this.

Please check against this list if yours is an accepted national ID:

Accepted National IDs

Albania
Argentina
Austria
Azerbaijan
Bahrain
Belgium
Bosnia and Herzegovina
Brazil
Brunei Darussalam
Bulgaria
Chile
China*
Costa Rica
Cote d’Ivoire
Croatia
Cyprus
Czech Republic
Dominican Republic
Ecuador
Estonia
Finland
France
Georgia
Germany
Ghana
Gibraltar
Greece
Guatemala
Hungary
India*
Indonesia
Ireland
Italy
Kosovo*
Kuwait
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malaysia
Malta
Moldova
Monaco
Montenegro
Netherlands
Nigeria
Pakistan
Paraguay
Peru
Poland
Portugal
Qatar
Romania
Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sweden
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Turkey
Uganda
Ukraine
United Arab Emirates
Uruguay 
United States*
Vietnam

*Denotes the countries in which residents are not eligible to claim TENX tokens. However, citizens of these countries can use their national IDs for account verification if they are not currently residing there.

FAQs

Why are some national IDs not supported?

We are accepting as extensive a list of national IDs as we possibly can, but are ultimately unable to support national IDs that do not meet our security parameters.

When will I be able to submit my national ID to get my account verified?

As we are working to integrate additional features to enable support for national IDs, this will most likely take place some weeks after account verification is open for passport holders.

We will also be extending account verification period for all so that those using national ID would still have sufficient time period to complete verification.


To check your eligibility for the TENX token, read the full FAQ here.

You can also read the early release information on TENX token claiming process here.


If you have any further questions please…